We’re here to help you.
We’re here to serve you with online appointments and branch visits by appointment. Our lobbies are temporarily closed due to coronavirus safety precautions. If you need help and would like to talk to a Financial Solutions Guide, please schedule an appointment.
We have drive-thru banking available (no appointment needed) at the following branches for your convenience, from Monday through Friday from 8:30 a.m.-5:30 p.m. and Saturday from 9 a.m.-12 p.m.
Our Boulder UMC Branch is currently closed.
THE CO-OP NETWORK
Local knowledge, nationwide access.
Elevations is part of a national network of nearly 30,000 ATMs and over 5,000 shared CO-OP branches. That makes banking easy, whether you’re traveling or even moving to a different state. When you visit a CO-OP location, please have your valid government-issued photo ID on hand, along with your Elevations account number.
Need to send us correspondence, deposits or payments?
Elevations Credit Union
P.O. Box 9004
Boulder, CO 80301
Commonly asked questions
The Elevations routing number is 307074580.
A routing number is a nine-digit code to identify your financial institution. This may also be called an American Bankers Association (ABA) routing transit number (RTN). You will need the routing number for transfers, wire transfers and direct deposit.
Elevations Credit Union does not have a SWIFT Code, IBAN or other international routing code for wires coming from outside the U.S., but you can wire funds to your Elevations account without this information. Your international financial institution will have a corresponding bank in the U.S. they can wire to, which will forward the funds to Elevations using our routing number: 307074580.
Your account number is a 13-digit number. Pick one of the options below to find it:
Log in to online banking, select the account and then select “Account Details” to view the ACH number (this is your account number) – watch our video tutorial to see how
Log in to the mobile app, select the account and then select “Details” to view the ACH number (this is your account number)
For your checking account number, identify the 13-digit account number at the bottom of your checks
Please call (888) 346-4412, available 24/7. Please note that all disputes must be received within 60 days of the statement on which the disputed item appears. If your disputed transaction is past that timeframe, you will need to resolve the matter directly with the merchant.
If you're unable to call this number, please use our live chat link at the top of this page, visit a branch or call us at (800) 429-7626.
Please let us know when and where you’re traveling to help ensure uninterrupted use of your Elevations Visa card. Call us at (800) 429-7626, use our live chat link at the top of this page or visit a branch.
If you do not notify us, our system may flag your card usage as potential fraud and block your card. If your card is blocked, please call (888) 346-4412, available 24/7.
To replace your credit or debit card, please call (888) 346-4412, available 24/7. You may also log in to Elevations Online Banking and start a secure chat to replace your card. Please note that it may take 5-7 days for delivery of your new card by mail. To receive your card instantly, please visit an Elevations branch.
If you would like to set up or change your PIN, please call (866) 762-0558 (available 24/7) or stop by an Elevations branch.
Visit the Elevations Loan Payment Center to make a one-time payment using a debit card.
Allow two business days after payment is submitted for it to be applied to your account
This is for one-time payments only
To pay your first mortgage, please log in to Elevations Online Banking and visit the Mortgage tab for your payment options; you cannot pay for your first mortgage via the Elevations Loan Payment Center
To set up direct deposit, please fill out and print the Direct Deposit Form (PDF). Give the completed form to the company or organization initiating the payment. You’ll need to know the Elevations routing number and your account number:
Elevations routing number: 307074580
Your account number: You can find your 13-digit account number at the bottom of your checks or by logging in to Elevations Online Banking. To find the number in online banking, select the appropriate checking account and click "Account Details" to view the ACH number (this is your account number). If you prefer, you can also attach a voided personal check to the direct deposit form to confirm the account number.
Please complete the appropriate form below before printing. Do not sign until you can be verified in branch or by a licensed notary. Note that a valid notary’s signature and visible stamp will be required for faxed requests.
Outgoing domestic wire transfers*: To send a wire transfer to another financial institution domestically, please complete the Domestic Wire Request Form (PDF). To process your form, your responses must be typed.
Outgoing international wire transfers**: To send a wire transfer to another financial institution internationally, please complete the International Wire Request Form (PDF). To process your form, your responses must be typed.
Please return all completed pages of the PDF forms above to any Elevations Credit Union branch or fax to (303) 247-8835, Attention: Payment Services. To confirm receipt of your faxed wire request, please contact us at (800) 429-7626. Incomplete or hand written wire forms will not be processed.
Transmissions to U.S. locations usually reach their destination within 1 to 2 business days. International transmissions may take longer.
You can order checks online, over the phone at (800) 429-7626 or in a branch.
To order checks online, please log in to Elevations Online Banking and select “Order Checks” in the Additional Services tab.
Please fill out a new Membership and Services Application (PDF) with your name change or the addition of your joint account holder. You will also need supporting documentation:
For name changes, please include a photocopy of the court document stating the name change (a marriage license or divorce decree). You will also need to include a photocopy of either your updated social security card with the new name showing on it OR your unexpired government-issued ID stating the name change.
To add a joint account holder, please provide a photocopy of one of the following documents for each account holder: U.S. driver's license, state-issued ID or passport. Make sure the document is not expired and that the copy is legible. All account owners must sign the Membership and Services Application (PDF) form.
Please drop off your completed form and supporting document(s) at a branch or mail them to:
Elevations Credit Union
P.O. Box 9004
Boulder, CO 80301
Secure chat allows you to communicate securely with Elevations in real time. Your questions and the responses from Elevations are all done within Elevations Online Banking, so you must log in to your account to use secure chat.
There are many services available to you when you visit a CO-OP shared branch, including:
Withdrawals up to $1,500 in cash (cash limit may vary by credit union)
Credit card cash advances
These services are available at some CO-OP locations — please call the location to determine if they are available:
Travelers checks and money orders
Please note that shared branching is not available for business banking members at this time, however shared ATMs may be used for business banking account access.
You can find our fee schedule here. You can also request that we mail a fee schedule to you. We notify members of any fee changes prior to implementing them.
As a member-owned financial cooperative, we charge some fees to cover the costs associated with certain products and services. We regularly review our pricing structure to be as competitive as possible while still maintaining the health of our financial cooperative. Our goal is to provide the best financial solutions and experience possible for our membership.
To join Elevations as a member, you need to meet one of the following criteria:
Live or work in Adams, Boulder, Broomfield, Denver, Jefferson, Larimer or Weld counties
Work or study at CU Boulder or Naropa University
Work for one of the 200 Employers and Associations with Elevations membership
Be related to an Elevations member
Make a donation of $15 or more to Elevations Foundation
To become a member of Elevations, we ask for a $25 deposit in an Elevations Membership Savings Account. This one-time investment serves as your lifetime share in the credit union. Upon opening your Membership Savings Account, you can add checking accounts, credit cards, loans and more.
*A Member Service Representative may call to verify any wire request. A fee of $20.00 will be charged for Outgoing Domestic Wire Transfers. Please see our Fee Schedule for more information.
**Fees for Outgoing International Wire Transfers are $45.